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Terms and Conditions

Prices:
- All prices shown are correct at time of publishing and are subject to change without prior notice.

Payment:
- We accept Visa & MasterCard credit cards.
- We also accept VISA Debit, MasterCard Debit and Switch debit cards.
- For card payments we will require the full card number, expiry date, issue number and card holders full statement address details.
- For sales in excess of £100, we can only deliver to the statement address of the cardholder unless you have passed 3D Secure or Verified by VISA
- We also accept bank transfers - please contact us for our bank account details.
- Cheques are no longer accepted.

Our right of cancellation:
- If for reasons beyond our reasonable control, including but not limited to an inability or failure on part of the manufacturer or supplier of the goods to supply the goods to us, or any other reason we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you.
- In the eventuality of this, we shall refund to you any sums paid by you or on your behalf under or in relation to the agreement.
- We shall not be liable for any other loss or damage arising from such cancellation.

Stock:
- Our website does not display any information regarding an items stock level. Whilst we try to keep plenty of stock of our most popular items, it is not always possible for us to keep one of every option of every product on the shelf ready to ship.
- If you need an order by a certain day/date, we strongly recommend you contact a member of our sales team to check the availability of the item(s) you require.

Overseas Customers:
- We are able to export most of our product range.
- Due to specific restrictions there are some countries that we can only accept bank transfer payments from.

Returns Procedure:
- Before returning any goods please read all our terms and conditions.
- Awesome must be informed by e-mail or telephone of any items that you wish to return for credit or exchange within 7 working days commencing the day of delivery. A member of staff will provide you with a Returns Notice Number.
- Please also ensure that you include a copy of your invoice when shipping any items back to us as well as your Returns Notice Number.
- If an item is sent back to us without a Returns Notice Number; a refund will not be given.
- We do not pay the cost for shipping of any returned goods to us correctly supplied.

Consumer Online Dispute Resolution
The link to the Consumer Online Dispute Resolution platform webpage is as follows: http://ec.europa.eu/consumers/odr/

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